Please note that your use of the Website and any services are also governed by our Terms of Service which can be read at any time by clicking here.
Collection of Information
We aim to collect, use and disclose only such information as is required to enable us to manage your account (if you create one), to provide the Services, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes, for service improvement and to address issues like malicious use of the Services. We will maintain the confidentiality of any contact information you provide to us on registering with the Website and will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below), unless you agree that we may disclose it to other third parties.
"Personal Information" is personally identifiable information, such as your name, address, e-mail address, credit card information, birth date and gender. At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information but if you choose not to provide certain requested Personal Information, in some instances you may not be able to register to use the Website or be able to access and use the Website at all. In other instances, your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Website.
We may collect Personal Information in respect of the Website during the registration process for membership with the OMSPA.
"Non-Personal Information" is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the domain used to access the Website, and the type and version of browser or operating system being used by visitors to the website. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors, what pages users access or visit, and average time spent on the Website.
Use of Information
We collect information for the following purposes
Registration: In order to access the Membership portions of the Website, you must create an account for the Website. To create an account you are required to provide certain information, such as your name and email address. You will also be asked to choose a user name and password. During the registration process, you will be given an opportunity to provide certain contact information. This information will be used in and may be displayed as part of the Website. Unless you elect otherwise, your account information will be shared on the Website. Registration information being kept in a database and in paper format, include:
Each member's mailing address and other information supplied by the member;
Records of if the member subscribes to the Maple Digest;
Records of the member's financial payment to the OMSPA Office; and
Records of any purchases and the method of payment made.
Membership: By becoming a member of the OMSPA, you give the OMSPA consent to:
List your contact information on the website;
Share your information with the individual Local that you are affiliated with; and
Issue to the public your personal contact information within the Summer Tour booklet.
Statistics: we also collect statistics about goods and services that are purchased through the Website. This information will be kept confidential, however, aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other members or third parties.
Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases. We may use this to:
Diagnose problems and any issues reported by other users that are related to the IP addresses controlled by specific parties
Gauge how many users are visiting the Website from different geographical regions and using the Services.
Trace back the source of any malicious or illegal use of the Services so that we can more easily track and disable such usage as it arises.
Content: We may distribute your reviews and other content posted on the Website to third parties, as permitted pursuant to our Terms of Service. You understand that your comments may identify you and/or link back to your account on the Website.
Disclosures & Transfers
We share Personal Information about you in respect of the Website with our web host, with our payment service provider and our servers are located in Canada.
Our business partners may include:
Payment processors; and
Other websites that cater to the Maple Industry
From time to time we may employ third parties to help us improve the Website and/or the Services. These third parties may have limited access to databases of Website user information or registered member information solely for the purpose of helping us to improve the Website and/or the Services and they will be subject to contractual restrictions prohibiting them from using the information about our members for any other purpose.
If you participate in membership features such as the Billboard, your username will be visible to the public. In addition, our Billboard allows you to communicate with members of the online community. Whenever you give out information in public areas, that information can be collected and used by people you do not know so you should not give out personal information.
We may disclose your Personal Information to third parties without your consent to comply with regulatory requirements and/or if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website members, other users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
External Parties and Sites
The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
In certain areas, such as when you provide credit card or other payment information to us, the Website works to help protect the security of your credit card and other payment information during transmission by using industry standard Secure Sockets Layer (SSL) encryption technology.
You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your password, and remember to log out of your account and close your browser window when you have finished using the Website, so that other people using the same computer will not have access to your Personal Information.
Amendment of this Policy
Access and Accuracy
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
You can help by keeping us informed of any changes such as a change of address or telephone number. If you would like to access your information, if you have any questions, comments or suggestions of if you find any errors in our information about you, please contact us at:
Ontario Maple Syrup Producers Association
275 Cty Rd 44
Kemptville, Ontario, K0G 1J0
Date: August 1, 2011